MAD9034

# Week 4 Class 1 work: User Testing

# Details

In-class exercise: Week 4-1b In-class: User testing (opens new window)

  • Test your prototypes on classmates.
  • Each group will test their paper prototype on 3 classmates, asking them to complete key tasks.
  • Half the groups will test their prototype while the other half act as participants, then we switch.

In each group:

  • One student facilitates the test
  • One student manages the prototype
  • Rest of group takes notes

Step 1: Prepare for your tests

  • You have 2-3 tasks that you’ll ask your participants to complete
  • Prepare your prototype (make sure you have the parts in the correct order to simulate tasks)
  • Appoint a facilitator, prototype-handler, and note-taker

Step 2: Test

Remember:

  • Put the prototype/product in your participant’s hands/control
  • Ask your participant to complete one task at a time
  • Ask your participant to think out loud as they complete tasks
  • Do not jump in to help - give your participant time to figure it out
  • Remain neutral
  • Ask questions to better understand their actions
  • Measure performance and subjective metrics like:
    • Successes/failures
    • Confusion
    • Frustration
    • Emotional reactions
    • Specific steps in the tasks where these occur

Usability Testing – Non Disclosure Agreement Example (opens new window)

  • Follow the link (ensure you already logged in your Google Account )
  • Do NOT edit this NDA example directly
  • Make a copy to your Google Drive to create your own copy
  • Revise the form for your testing
  • Have your user sign your NDA before testing

# Common user testing questions

Last Updated: 9/26/2022, 9:06:57 PM